Politique de remboursement

Our Products Carry a Purpose

At PaliWatermelon, we create products with meaning — and your voice and trust mean everything to us.

If you are not fully satisfied with your purchase, we're here to make it right. You can request a return or exchange under the following conditions:

Return Eligibility:

• Items must be in their original condition, unworn, and with tags attached.
• Return requests must be made within 14 days of receiving your order.

Refund Process:

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7–10 business days.

Non-Refundable Items:

• Sale items, gift cards, and personalized/custom-made products are non-refundable.

Return Shipping:

• Customers are responsible for return shipping costs unless the item received was incorrect or damaged.

Need Help?

For any issues, questions, or assistance with returns, please email us at info@paliwatermelon.com — we're here to help!